Quality for Culture > Quality Management Principles for Cultural Organisations
The research project Quality for Culture aims to promote Quality Management as a topic and practice for arts organisations. The researchers have published a White Paper that lists and explains several standards, systems, and accreditation schemes tailored to the cultural sector. Their Resource Guide, using ISO's seven Quality Management Principles as a framework, provides arts organisations with a wealth of materials, such as toolkits, reports, studies, videos, and online courses. By using these free resources, institutions can develop management practices at their own pace and format that embrace quality as a way of thinking (and acting).
Find the publication here.